Returns & Exchanges
We want you to be fully snuggled and satisfied, which is why we offer a 30-day return policy for all items in their original, unworn condition. Whether it's a change of heart or a size swap, our team is here to ensure your comfort comes first.
Check Eligibility
Ensure your Oodie is in its original packaging, unwashed, and with all tags still attached within 30 days of delivery.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print and Pack
Download your prepaid shipping label, securely pack your items, and drop the parcel off at your nearest authorized shipping location.
Get Refunded
Once our warehouse receives and inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing